From issue to charging in under 30 seconds.

AI-driven EV charging assistance that diagnoses, resolves, and enhances your clients' charging experience.

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Trusted by renowned companies

Core Offering

Revolutionizing EV Support with

Advanced Automation

From customer support and EV diagnostics to real-time troubleshooting and issue prevention – all tailored to your business needs.

Dedicated Voice Lines & Support Channels

Connect seamlessly through voice hotlines, apps, or your preferred channels. Melqard AI supports multiple communication styles, ensuring every client receives instant support.

Example of a dashboard showing a list of employees

Instant Diagnostics

Quickly identify and resolve charger issues with precision. Melqard AI leverages advanced diagnostics to pinpoint problems in real-time, ensuring minimal downtime and seamless client experiences.

Issues resolved

Melqard ensures faster issue resolution than ever before.

10.23k

cases resolved in May

Always On

With Melqard AI's 24/7 support, your business stays online around the clock. Whether it's the middle of the night or during peak hours, our AI-powered system resolves issues instantly, so your clients are always supported.

For all EV Businesses

Transforming Internal Support & Operational Efficiency

The status quo

Traditional support depends on large teams, costly on-site visits, and prolonged downtimes, increasing costs and reducing client satisfaction.

Using Melqard

Immediate deployment and remote resolution of over 85% of issues, cutting costs and enhancing client satisfaction.

Calls Resolved on the Spot

Melqard AI empowers your support team to resolve the majority of calls in real-time, reducing wait times and ensuring drivers get back to charging without delays.

Smart Escalations

When issues require human intervention, Melqard AI forwards unhandled tickets directly to the appropriate team members, ensuring no problem is left unresolved.

Efficient Ticket Management

Track, prioritize, and resolve support tickets effortlessly. Melqard AI organizes incoming requests and automates responses for faster resolutions, keeping your team focused on critical tasks.

portal.melqard.com

Calls Resolved on the Spot

Melqard AI empowers your support team to resolve the majority of calls in real-time, reducing wait times and ensuring drivers get back to charging without delays.

Smart Escalations

When issues require human intervention, Melqard AI forwards unhandled tickets directly to the appropriate team members, ensuring no problem is left unresolved.

Efficient Ticket Management

Track, prioritize, and resolve support tickets effortlessly. Melqard AI organizes incoming requests and automates responses for faster resolutions, keeping your team focused on critical tasks.

portal.melqard.com

Calls Resolved on the Spot

Melqard AI empowers your support team to resolve the majority of calls in real-time, reducing wait times and ensuring drivers get back to charging without delays.

Smart Escalations

When issues require human intervention, Melqard AI forwards unhandled tickets directly to the appropriate team members, ensuring no problem is left unresolved.

Efficient Ticket Management

Track, prioritize, and resolve support tickets effortlessly. Melqard AI organizes incoming requests and automates responses for faster resolutions, keeping your team focused on critical tasks.

portal.melqard.com

Why it matters

Proven Impact:

Making Internal Support a Reality

Keep everyone in sync with instant updates that ensure all team members have the latest information.

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Lightning Fix

Faster resolutions for happier clients.

90%

Cost Savings

Fewer staff, better results.

>85%

Remote Resolutions

Most charging issues solved with Melqard AI.

Smarter Support Starts Here.

Save time, money, and streamline your EV support. Transform your operations with smarter, faster solutions today.

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